Highlights from "The Frontlines of Health Care IT: War Stories and Lessons Learned" Event
Efforts to solve most serious health care challenges - quality, cost, racial and gender disparities, or the implementation of "Obamacare" - rely on major investments in new information technology. But can health care IT achieve what is expected of it?
In November 2013, the Simmons School of Business and its Center for Research in Health Policy and Management hosted an important discussion on health care information technology: "The Frontlines of Health Care IT: War Stories and Lessons Learned."
The discussion was moderated by James Noga, Chief Information Officer of Partners HealthCare, and brought together a panel of alumnae from the School of Business - Maria Damiano '00MBA, Jennifer Furlong '12MBA and Alexandra Pelletier '06MBA. Perhaps the most important lesson of the discussion was that large IT developments are most of all management problems and people problems, as health care providers attempt to achieve the ambitious expectations that the health system has placed in information technology.