Current Job Openings

May 2012

There are currently no May 2012 job listings available. Please check back here soon.


Director of Social Services

Hiring Company: Genesis HealthCare
Location: Brookline, MA

Job Description

This position supervises less than 2 staff or is the sole Social Services employee.

The Director of Social Services I plans, develops, organizes, evaluates and directs the overall operation of the Social Services department in accordance with the National Association of Social Workers (NASW) Code of Ethics and maintaining compliance with federal, state, and local guidelines and regulations, Genesis policies and procedures, and standards of care for specialty practice (Reference: Social Services Job Description Addendum Specialty Practice).

The Director of Social Services I is a member of the interdisciplinary and management team of the nursing center and may directly supervise one member of the Social Services staff in the facility. The Director of Social Services I is responsible for fostering a climate, policies, and routines that enable residents to maximize their individuality, independence, and dignity. This climate shall provide patients/residents with the highest practical level of physical, mental, and psychosocial well-being and quality of life

Requirements/Qualifications

Responsibilities/Accountabilities

Leadership
1. Develops and maintains a good working rapport with intra-department personnel and meets with administration, medical, and nursing staffs, and other related departments for collaboration and planning.

Administrative
1. Plans, organizes, implements, evaluates, and directs a comprehensive Social Services program.

2. Recruits, interviews, selects, supervises, and evaluates, and directs a comprehensive Social Services program.

3. Coordinates and implements Social Services Orientation for new center staff.

4. Assists in determining departmental staffing and budgetary needs.

5. Communicates to the Administrator equipment and supply needs of the Social Services department.

6. Reviews departmental policies and procedures as part of the facility's interdisciplinary team to assure compliance with federal and state regulations.

7. Participates in Quality Improvement interdisciplinary meetings.

8. Ensures all government, organizational, and state specific requirements for Social Services documentation are met by all staff members.

9. Provides oral and written reports/recommendations to the Administrator concerning the operation of the Social Services Department.

10. Prepares Social Services department for annual survey.

11. Serves as an active contributor in designated center meetings (Morning Meeting, Utilization Management, Customer at Risk, Care Planning, etc.).

Advocacy

1. Works with Social Services staff, interdisciplinary team, and administration to promote and protect resident rights and the psychological well being of all patients/residents. Prevents and addresses patient/resident abuse as mandated by law and professional licensure.

2. Identifies and monitors changes and opportunities such as legislation, regulations, and programs that impact nursing home patients/residents.

3. Works with patients/residents, families, significant others and staff to provide support and information for taking a more proactive role in self advocacy to improve the quality of life/care for individual patients/residents.

4. Responds to issues identified by patients/residents and families to determine satisfaction with services.

Clinical

1. Assures a comprehensive Psychosocial Assessment is completed for each patient/resident that identifies social, emotional, psychological needs and strengths. Assesses each patient/resident for discharge.

2. Completes or ensures that patient, family, and staff interviews are conducted for completion of relevant MDS sections (i.e. cognitive, mood, behavior, patient goal setting) and Care Area Assessments in accordance with regulation.

3. Assures and participates in the development of a written, interdisciplinary plan of care for each patient/resident that identifies the psychosocial needs/issues of the patient/resident, the goals to be achieved for those needs/issues, and the appropriate Social Services interventions.

4. Provides therapeutic interventions to assist patients/residents in coping with their transition and adjustment to a long-term care facility including the social, emotional, and psychological needs. Oversees this provision by all Social Services staff.

5. Ensures or provides groups for patients/residents and/or family members/significant others as appropriate to meet their needs.

6. Provides support and education to patient/resident and family members/significant others to assist in their understanding of placement and facility issues in addition to referring them to the appropriate Social Service agencies when the facility does not provide the needed services.

7. Facilitates patient/resident transfer throughout the center to ensure a seamless transition and patient/resident adjustment.

8. Serves as a mentor to Social Services staff when applicable and interdisciplinary team members in providing clinical interventions to address catastrophic events that occur during the patient/resident stay in the facility.

9. Serves as a resource and participates as part of the interdisciplinary care team to develop and provide interventions to resolve behavior or mood problems.

10. Serves as a resource to patients/residents, families/significant others, and staff for conflict resolution as needed.

11. Develops systems of collaboration with community based providers i.e. with behavioral health and hospice providers.

12. Ensures health care decision making process is implemented and in compliance with Genesis policies and procedures and state regulations.

Discharge Planning

1. Ensures that patient/resident discharge goals are identified at admission and documented accordingly.

2. Works with patient/resident, family members/significant others, and interdisciplinary care team through care planning and utilization management throughout the course of the stay to identify strengths and needs to ensure an appropriate discharge plan is formulated.

3. As part of interdisciplinary care team, identifies discharge teaching needs.

4. Responsible for communicating to center team members the estimated discharge date and updating Point Click Care.

5. Makes referrals as needed for post discharge care to appropriate agencies and suppliers.

6. Establishes relationships and maintains contact and referral flow with community based agencies/services for discharge planning.

7. Initiates and participates in completion of Discharge Transition Plan & Discharge packet materials and orienting the patient/resident and family around the process.

8. May be involved in contacting patients/residents post discharge to ensure successful transition.

Education

1. Educates staff regarding the role of Social Services in the facility and the psychosocial needs of the patients/residents and their families/significant others including the problems of aging and disability.

2. Participates in new employee orientation, including but not limited to educating staff regarding residents' rights and how to recognize and prevent abuse, neglect and mistreatment. Supports the Nurse Practice Educator in regards to staff education.

3. Educates patients/residents and families/significant others regarding their rights and responsibilities, health care decision making/advance directives, effective problem solving and the extent of community, health and social services that is available to them, including those necessary for effective discharge planning.

4. Attends and participates in continuing education and professional development programs

Specific Educational Requirements
1. Bachelor's degree from an accredited school of Social Work or related Human Services degree required.
2. Must possess any certifications/licensures as required by State of employment to practice in long term care.
3. 1-3 years of supervised Social Services experience in health care setting working directly with individuals preferred.
4. Additional certification such as Geriatric Case Management, Hospice & Palliative Care, Gerontology, Clinical Social Work, Health Care, Nephrology, Mental Health, and/or Substance Abuse preferred.
5. Management/administrative/supervisory experience preferred


Contact Information

Elena Benitez-Whiteside
Regional Recruiter
877-274-9579
E-Fax 610-347-6434
elena.whiteside@genesishcc.com<mailto:elena.whiteside@genesishcc.com>
www.genesiscareers.jobs<http://www.genesiscareers.jobs/>


In Home Therapist

Hiring Company: Justice Resource Institute

Job Description

RIGHTS, CONFIDENTIALITY, AND ETHICS FUNCTIONS
• Interact at all times in a professional and ethical manner with persons served, families, program staff, placement and referring agencies staff, and visitors to the program.
• Provide humane treatment and ensure dignity for all youths. Implement all interventions in the most respectful, safest, and least restrictive manner possible
• Follow JRI Code of Conduct and Ethics policies, and JRI policies on confidentiality, including confidentiality of records.
• Ensure and respect youth's rights and comply with the Youth's Rights Policy.
• Demonstrate respect for and awareness of cultural differences
• Assist youths in the grievance procedure
• Comply fully with all mandatory reporting requirements of DCF 51A regulations, DESE, DPPC, EEC, and Americans with Disability Acts.
• Deliver all In-Home Therapy Services in a manner that is consistent with Systems of Care philosophy.

SAFETY FUNCTIONS
• Support all efforts to ensure the safety and well-being of youths, staff, and the program. Provide interventions to assist the youths in feeling safe. Observe all risk precautions and safety plans for each youth.
• Provide emergency coverage for the program when needed
• Comply with all safety regulations and policies, including transportation and community safety policies.
• Report safety concerns to Program Director
• Perform accurate Risk Assessments on admission and as indicated. Develop Safety Plans as indicated
• Establish safety for purpose of interview/therapy, observing youth's risk precautions and Safety Plans, including awareness of safety concerns in the youth's home/environment..
• Conduct Crisis Interventions with youths as needed. Assess need for outside psychiatric screenings
SAFETY COMPETENCIES:
• Demonstrate knowledge of program safety and security procedures, as assessed through interview.
• Demonstrate ability to conduct and document Risk Assessments, as assessed through record review by Program Director

CARE, TREATMENT, AND SERVICES FUNCTIONS
• Participate in intake process as assigned, including performing Risk Assessment and explaining the purpose and philosophy of the program to the youth, family, and agency workers. Support youths who are newly intaked to the program.
• Complete comprehensive home-based, behavioral health assessment (including the CANS) in the youth's home or another location of the family's choice
• Based on results of assessment, develop a youth- and family-centered treatment plan (IAP) in collaboration with the youth, parent/guardian/caregiver(s), and with required consent, in consultation with other providers.
• Review and modify the IAP as necessary, with input from involved persons.
• Review/develop a risk management/safety plan in collaboration with the youth and parent/guardian/caregiver. Periodically review and update this plan.
• Provide intensive Family Therapy that may include working with the entire family, or a subset of the family, to implement focused, structural, strategic, or behavioral techniques, or evidence-based interventions to enhance problem-solving, limit-setting, risk management/safety planning, communication, skill-building to strengthen the family, and to advance therapeutic goals or improve ineffective patterns of interaction
• Provide Individual and Group Therapies if assigned to clinic based work
• Provide therapeutic interventions to assist youths in attaining the goals and objectives on their Individualized Action Plans
• Facilitate treatment planning discussions to include input of all members of Treatment Team, family members, agency workers, and the youth. Monitor progress of youths in meeting goals and objectives
• Identify community resources and develop natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth's treatment plan goals and objectives. Make referrals and linkages as needed.
• Provide phone & face-to-face coordination with collateral providers, state agencies, ESP/Mobile Crisis Intervention, and other individuals or entities that may impact the youth's treatment plan, with required consent.
• Provide coaching in support of decision-making in both crisis and non-crisis situations
• Provide skills training for youth and parent/caregiver(s)
• Assist families in understanding the youth's illness, its effect on the family, and the family's effect on the youth.
• Support family and youth in times of crisis
• At family's request, accompany the family to meetings about the youth's behavioral health treatment needs in schools, day care, foster homes, and other community-based locations.
• Participate in Discharge process, including providing support for the youth and family, work with agencies to identify most appropriate aftercare services (if applicable); work with aftercare provider to facilitate transition
CTS COMPETENCIES: (as assessed through Program Director's review)
• Demonstrate familiarity with each youth's history, primary issues, goals, and special plans
• Clinical Assessments- Formulation is clear and based on results of assessment
• Diagnoses are based on assessment and DSM-IV criteria
• IAPs are based on results of assessments, including input from youth/family
• Therapy goals and objectives are measurable
• Interventions are clear and appropriate for the individual youth and family members
• IAPs are updated to reflect current status of the youth
• Individual and Family Therapies are structured and well planned, address treatment needs, and include appropriate interventions to assist youths in achieving their goals and objectives.

COMMUNICATION AND DOCUMENTATION FUNCTION
• Communicate with other Team members.
• Complete all documentation in a timely manner according to policies and procedures
• Communicate all relevant findings (from assessments, therapies, phone contacts) to Program Director
• Document Risk Assessments, Comprehensive Assessments/Updates and CANS, using the results to formulate Individualized Action Plans.
• Complete required web-based documentation including CANS and treatment plans/reviews (DCF) if applicable)
• Complete Therapy Progress Notes and Collateral Contacts for assigned youths and families, reflecting treatment objectives and plans
• Document reviews of IAPs and update documents as indicated
• Document Team meetings for assigned youths
• Complete Discharge Summary and Follow-ups by due dates.
• Attend program staff meetings. Meet regularly with Program Director to discuss clinical issues. In conjunction with Program Director, prioritize activities and ensure that all are completed.
• Attend meetings as required by referring agencies, including foster care reviews. Family Networks reviews, and court dates
• As appropriate, design IAP objectives to guide the work of assigned Therapeutic Mentor or Therapeutic Training and Support staff .Monitor progress and coordinate services as indicated.
• Assume responsibility for the completeness of the Clinical Record for assigned youth
• Document Hours used to ensure accurate reimbursement for services rendered.
COMMUNICATION & DOCUMENTATION COMPETENCIES:
• Assigned documentation is completed by due date, signed and legible, as assessed through record audits.
• Demonstrate ability to communicate the youth's behavior and condition through the use of objective, behavioral documentation, as assessed through Program Director's review of assessments, IAPs, progress notes, and other documents.

LEADERSHIP AND RELATIONSHIPS FUNCTIONS
• Assume leadership role in Team meetings for assigned youths.
• Create strong liaison relationship with families and agencies; return calls in a timely manner.
• Take part in an on call rotation. In the event of an emergency, the In-Home Therapy Services provider engages the ESP/Mobile Crisis Intervention (24 hours a day, 365 days a year) and supports the Mobile Crisis Intervention team to implement efficacious intervention.
• Work as a Team member, maintain flexible and positive attitude in team process
• Seek consultation and direction through established lines of supervision resolving situations that interfere with youth treatment and work relationships.
• Give and receive feedback clearly and respectfully

INFECTION CONTROL FUNCTIONS
• Follow program procedures on hand washing, universal precautions and relevant OSHA regulations

STAFF DEVELOPMENT FUNCTIONS
• Attend all mandatory or assigned in service training provided to comply with annual training requirements
• Develop Professional Development goals with Program Director. Seek opportunities that will promote professional growth.
• Provide staff training in areas assigned by Program Director
STAFF DEVELOPMENT COMPETENCIES
• Complete CEU training to assure maintenance of license (if applicable)
• Complete all required trainings yearly, including maintenance of required certifications, as assessed through audit of training records

Requirements/Qualifications

QUALIFICATIONS:
Educational requirements: Minimum of Master's degree in Social Work, psychology, counseling from an accredited college or university preferred. Independent License preferred.
Experience: Community mental health program experience preferred; experience working with specialized populations of adolescents preferred. Experience in family therapy/work preferred. Knowledgeable in growth and development; able to obtain and interpret information in terms of the needs of emotionally disturbed, mentally ill youth and their families; understanding of the range of interventions and treatment required by this population. Familiarity with the Wraparound Model preferred.
Background Check: Acceptable CORI (Criminal Offender Record Information), OIG background check, driving record.. Maintains valid driver's license. Daily access to a working, registered, insured vehicle. Available to work evenings, holidays, weekend shifts as necessary. Able to work alone in an unsupervised environment.

Contact Information

Please send resume to Program Director:
Tiffany M. Naste, LICSW
781.484.8261
tnaste@jri.org


Part-time Mentor/Outreach Counselors

Hiring Company: WestBridge
Location: Medford, MA

Job Description

Mentors act as part of the larger WestBridge Assertive Community Treatment team. We are looking for Graduate Students to join our Mentor team!
What do Mentors Do?
• Community integration supporting sobriety, wellness, and overall health.
• Provides active and ongoing community-based outreach and support to individuals who experience severe and persistent mental illness and substance use disorders in the surrounding Medford, MA area.
• Support the Participant in maintaining a healthy environment
• Communicate with treatment team nightly after each shift and attend regular supervision with WestBridge Staff
• Assist in identifying community education needs and academic support
• Provide ongoing assessment of mental status and consults with WestBridge staff
• Provide the Participant access to their medications and monitor the Participants' self administration of medications
• Maintains compliance with local, state and federal regulations; Represent WestBridge Community Services in a healthy and positive manner
• Portray a positive role-model in all aspects of care and interactions.
• Assist in building support and relationships in the community; develop strong and healthy contacts in the community, including area Peer Support Centers
Generally, Mentors work any night of the week from 6 pm to 10 pm. The ability to work at least one weekend out of the month (day or evening hours) is a necessity. All Mentors must be able to attend a bi-weekly Mentor meeting every other Tuesday night from 5:30 pm to 6:30 pm at our Medford, MA office. 100% of the Mentor time is spent in the community with a participant/client. Mentors work a maximum of 20 hours per week. Mentors need to have their own cell phone, reliable transportation with 100,000/300,000/100,000 vehicle insurance, and ability to send a brief email after each shift.

Please apply for through our online recruiting site at: https://home.eease.adp.com/recruit/?id=1119801

Contact Information

WestBridge Community Services

1361 Elm Street, Suite 207

Manchester, NH 03101

P:603-634-4446 F:603-634-4447

www.westbridge.org




CLINICAL SOCIAL WORKER

Hiring Company: Brigham & Women's Hospital
Location: Boston, MA

Job Description

MATERNAL CHILD HEALTH  DEPARTMENT 

 36 HOURS

BWH CARE COORDINATION.

Requirements/Qualifications

BI-LINGUAL SPANISH

Contact Information

Contact Brigham and Women's Hospital


Patient/Family Relations Specialist

Hiring Company: Boston, MA
Location: BRIGHAM AND WOMEN'S HOSPITAL

Job Description

Each full time Patient/Family Representative will be assigned a primary clinical service area(s) to support.

1. Manages a timely investigation and response to all patient concerns/complaints/grievances for clinical service areas including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families and providers to enhance patient/family-centered care and ensure common goals. Negotiate and mitigate expectations to promote satisfaction, ensure quality and safety and minimize the risk of adversarial outcomes.

2. Provide consultation for professional staff and hospital with regard to disclosure in collaboration with Risk Management.

3. Responds to requests for intervention to assist in managing difficult patient/family situations. Collaborates with clinical service area management and administrative leadership, frontline staff or other hospital services to provide real-time support and/or improvement strategies to reach effective resolution. Accessible by pager during Family Center's hours of operations.

4. Documents information regarding patient and/or staff concerns and requests in department database and disseminates data to appropriate leadership staff for quality assurance purposes. Generates specific reports to highlight clinical service areas' opportunities for improvement efforts, including progress, obstacles and trends in compliment/complaint data. Reviews data to identify trends in collaboration with clinical and administrative leadership in order to develop strategies to improve quality and satisfaction and reduce risk and liability. Utilizes data management system to meet regulatory requirements for CMS, DPH and JCAH for complaint management and resolution process.

5. Drafts formal responses on behalf of senior clinical and administrative leadership (including the CEO, COO, CMO and CNO) in writing to patients and families to compassionately relay regret for their perceived poor experience and inform them of how their feedback is being utilized to implement beneficial practice changes. Meet regulatory compliance requirements for CMS 42 CFR 482.13 for investigating and responding to most grievances in 7 days.

6. Conducts rounds with patients/families in assigned clinical areas to obtain preemptive feedback regarding the inpatient hospital experience. Works with Volunteer Services Office to create a volunteer rounding team to meet clinical, cultural and language needs of patients and families. Serves as the key contact for volunteers, trains volunteers for rounding objective, reviews and follows up on feedback obtained by volunteer rounders. Communicates feedback with appropriate clinical and administrative leadership.

7. Proactively monitors trends in patient/family concerns/complaints to identify systematic, process, or cultural barriers to the delivery of patient/family-centered care. Seeks opportunities for appropriate patient participation in the development of institutional improvement strategies.

8. Assists with the development and implementation of service improvement initiatives (organizational and area-specific) within clinical service area. Participates on organizational and area improvement teams.

9. Develops appropriate resolutions with Risk Management staff to effectively manage patient incidents and prevent adversarial outcomes.

10. Provides training/education in clinical service areas and throughout the institution on effective tools for establishing interpersonal connections with patients and families. Identifies opportunities for staff education and facilitates competency learning of clinicians, administrative management and staff in customer service improvement. Serves as a key contact for translating patient/family satisfaction data into outcome measures.

11. Connects patients and families with appropriate hospital services and resources (i.e. social work, interpreter services, chaplaincy, library services etc.).

12. Educates and markets the Patient/Family Relation Department's services to leadership and frontline staff; including patient consultation and intervention, compliment/complaint facilitation, written responses, amenity services, staff training and patient satisfaction and project improvement support.

13. Provides coverage for other service lines as needed to cover vacations, evening and weekend shifts.

14. Maintains department service standards with particular attentions to staff teamwork, communication, cultural respect, and time/priority management.

15. All other duties as assigned.

Requirements/Qualifications

SKILLS AND ABILITIES REQUIRED:

1. Requires ability to advocate for patients and families in a complex clinical environment.
2. Requires excellent interpersonal skills with individuals in crisis.
3. Requires skills in working with teams to achieve goals.
4. Requires excellent negotiation skills in a diverse and multicultural environment.
5. Requires high level of sensitivity to confidential information.
6. Requires excellent verbal, written and presentation skills; ability to effectively communicate with all levels of the organization (senior management and physician leadership to front-line staff)
7. Requires superior organizational skills, with ability to function independently and effectively in a changing environment, develop timelines and meet deadlines, prioritize multiple projects, and manage time effectively.
8. Requires experience working with data and databases.
9. Physical activity includes frequent walking, periodic assistance with escorting patients in wheelchairs, carrying of patient belongings and training materials.


QUALIFICATIONS:

1. Bachelor degree required or 5 years equivalent related job experience. Masters preferred in a Communications or Human Services related field.
2. Patient Relations experience preferred.
3. Curriculum development and training experience preferred.
4. Participation in improvement projects or teams preferred.
5. Spanish speaking preferred.

Contact Information

Maureen B. Fagan DNP/MHA

Brigham and Women's Hospital

Executive Director, Center for Patients and Families

Telephone:617-732-4420

e-mail : mfagan@partners.org




Bilingual Clinician of the Parents Program (Spanish speaking)

Hiring Company: Newton Community Service Center
Location: West Newton, MA

Job Description


The Parents Program Clinician will provide home-based and center-based mental health services (individual, family and group counseling and case management) to parents and children and mental health classroom consultation to the early education and care programs at NCSC. The Clinician will participate as a member of the strong clinical team of the Parents Program at Newton Community Service Center and work collaboratively with other programs of the agency.

1. Core Competencies
0 A commitment to working with families and the use of relationships to support and facilitate positive mental health and development.
0 Demonstrated knowledge of family dynamics, issues of parenting, adolescent parenting, early childhood classroom mental health consultation, infant, child and adolescent development.
0 An understanding of biological, psychological, neurological, and social factors that impact mental health, including the clinical issues of trauma, abuse and neglect, and attachment disturbances.
0 An understanding and sensitivity to the impact of cultural context and immigration process on the family and treatment.
0 Demonstrated ability to communicate effectively, both in oral and written form in Spanish and English.

Requirements/Qualifications

0 Master's degree in Counseling, Psychology or Social Work. Licensure preferred.
0 Fluent in Spanish.
0 Excellent computer skills.

Contact Information

Please submit cover letter & resume to:
Susan Sklan, Clinical Director of the Parents Program
Newton Community Service Center
492 Waltham St.
West Newton, MA 02465
Or email to: ssklan@ncscweb.org


Upper School Counselor

Hiring Company: Worcester Academy
Location: Worcester, MA

Job Description

Worcester Academy is a co-ed day and boarding school for grades 6 to 12 and post graduates. The Upper School Counselor is an effective communicator with demonstrated expertise and interest in adolescent developmment and counseling, an udnerstanding of multicultural issues as they relate to counseling, and knowledge of the complexities of community life within an independent day and boarding school setting.

The Upper School Counselor provides short term individual and group counseling, evaluation, and intervention to students in the Upper School. He or she also provides guidance to administrators, faculty, and parents on developmental, cognitive, and psycho-social issues of adolescents.

 

Contact Information

For more information feel free to contact:

Ronald Cino

Associate Head of School

Worcester Academy

81 Providence Street

Worcester, MA 01604

ron.cino@worcesteracademy.org


Therapist

Hiring Company: Newton-Wellesley Psychiatry
Location: Newton, MA

Job Description

Seeking a therapist interested in treating adult patients in a collaborative and supportive outpatient setting. We provide outstanding administrative support, experienced medical providers, and a constant stream of referrals, primarily from the Newton-Wellesley Hospital communityo f providers.

Visit www.nwpsych.org for more information.

Contact Information

Blake Smith at 617-332-2047 ext. 238

or our Practice Manager, Carol Bridges, at EXT.222 if we can provide further information


Family Coordinator

Hiring Company: China Adoption with Love, Inc.

Job Description

Busy, small, international adoption agency seeks organized and energetic individual for full-time Family Coordinator position. The Family Coordinator must maintain consistent communication with prospective adoptive families, process adoption documents, and coordinator families' adoption trip arrangements. As ours is a small office, there will also be many daily office duties such as copying, filing, mailing, and emailing. Applicants must be able to work in a team environment, be enthusiastic, and capable of multi-tasking. Social work background preferable.

We hope that this can be a valuable opportunity for new graduates as a stepping stone into the world of adoption work. Our office is small and tight-knit, so the Family Coordinator works closely with the director, Lillian Zhang. This is a unique opportunity for mentorship from an amazing woman who has been working in the field for almost 20 years.

Please send your resume to hire@cawli.org.

Contact Information

If you require further information, please do not hesitate to contact our office at the email above, by phone at 617-731-0798 or by fax at 617-232-8288.


Executive Director

Hiring Company: The Learning Center @ Bromley Heath
Location: Jamaica Plain

Job Description

The ED's primary goal will be to prepare children and their families for success in school. Unlike a traditional site director, the Executive Director (ED) will need the experience and stature to partner with institutions of higher learning, philanthropists, and policymakers to advance the goals of high-quality early education. Not only will s/he directly manage the first lab school ever built in public housing, s/he will also become a spokesperson and advocate for research-based strategies that need to be replicated in early learning centers locally and nationally.

The ED will solidify academic partnerships, confirm and create curriculum, recruit faculty, and develop grants for operations and programming. S/he will be a senior member of the Associated team at the Vice President level and will report to the Chief Operating Officer. S/he will oversee 2 Assistant Directors responsible for education programming and staff and a Director of Community Outreach & Partnerships.
It is hoped to have the new ED on site by the end of summer, 2012.

Responsibilities include:
0 Fundraising — Develop and execute strategies to ensure sustainable, diverse funding streams, working closely with the Associated Development Team;
0 Program Operations, Service Design and Delivery — Ensure the Center achieves its core social and financial missions, integrating a child-centered approach to family engagement in every aspect. Ensure alignment and accountability across partner services and operate a system of continuous improvement in every area of program and operations. Work effectively with the Associated network.
0 Staff Management — Supervise/coordinate the work of the Center's senior management, fostering an environment of achievement and compassion. Develop/deliver cutting edge professional development opportunities.
0 Operational and Financial Management — Maintain responsibility for general management and operations including physical property and fiscal accountability, fostering ethical practices.
0 Community and Partnership Development — Initiate and foster relationships with a range of constituents and partners, aligning priorities with the mission.
0 Board of Advisors - Lead the process of building and managing an advisory group to identify and prioritize the community's and constituents' needs.

Contact Information

To apply, send cover letter, resume and salary history to Susan Egmont, Egmont Associates, segmont@egmontassociates.com.


Senior Program Evaluator

Hiring Company: Jewish Family & Children's Service
Location: Waltham, MA

Job Description

The Senior Program Evaluator, as an integral member of the Performance and Quality Management (PQM) team, will guide the development of new research to evaluate program effectiveness. This person will work collaboratively and flexibly with program managers and senior staff to identify appropriate research tools and statistical techniques to support the agency's broader goals of strategic growth and data-driven programmatic decision making.

Essential Job Functions:
• Plan, design, and conduct research and evaluation studies that inform program design and evaluate program effectiveness
• Advise PQM team and other agency staff on appropriate statistical methodologies for use in a variety of research contexts
• Work collaboratively with program staff to develop methods for evaluating a wide range of program designs
• Identify secondary research for clinical and social services in order to support evidence-based interventions
• Research standardized tests and recommend appropriate tools for assessment and evaluation purposes
• Serve as an agency-wide resource by compiling research on national, state and community statistics for purposes of comparative analysis
• Produce clear and compelling written reports
• Partner closely with PQM team members on all aspects of program evaluation and planning
• Write queries to extract reports accurately and efficiently from ETO (Efforts to Outcomes) client database
• Provide ongoing support and technical assistance to help agency staff use data effectively to promote a culture of learning and high performance
• Help to evaluate requests to conduct research involving JF&CS clients and/or data

Requirements/Qualifications

Knowledge, Experience, and Educational Requirements:
• Master's Degree required; Ph.D. preferred or equivalent experience
• 5 or more years' experience overseeing and analyzing data in a not-for-profit setting
• Expertise in conducting rigorous quantitative analysis to evaluate program effectiveness
• Fluency in SPSS or similar data analysis software (e.g., STATA, SYSTAT)
• Proficiency in Efforts to Outcomes (ETO) database preferred but not required
• Ability to translate statistical concepts into lay terms for communication to a broader audience
• Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) required

Behavioral Requirements:
• Capacity to work effectively in a human services, not-for-profit environment
• Superior organizational and analytical skills
• Excellent verbal and written communication skills
• Ability to work independently and multitask effectively in a fast-paced department, managing multiple projects simultaneously to a high standard
• Strong commitment to teamwork and a customer service orientation
• Passion for the mission of JF&CS and a desire to help programs use data to understand their impact and improve their effectiveness

Contact Information

David Grant

Human Resources Generalist

Jewish Family & Children's Service

1430 Main Street | Waltham, MA 02451

781.647.5327 (Phone) | 781.693.5072 (Fax)

www.jfcsboston.org


Clinical Counselor/Multicultural Specialist

Hiring Company: University Counseling Services
Location: Sears Building

Job Description

The Clinical Counselor participates in the delivery of services and programs provided by the UCS to the students, faculty and staff of Case Western Reseve University, Cleveland Institute of Art, Cleeland Institute of Music, The CLeveland Clinic Lerner College of Medicine of Case, and The Ohio COllege of Podiatric Medicine. Duties include participation as a member of the UCS professional staff, which includes psychiatrists, psychologists, social workers, adn certified Alcohol and Substance Abuse Counselors who work cooperatively to provide quality mental health services to our community. Responsibilties place special emphasis on providing programs and services almed at the promotion of social justice awareness and support for diversity on cmapus. In addition, the CLinical Counselor will take leadership in advancing the culturally competent delivery of mental and behavioral health services at UCS.

Requirements/Qualifications

Master's Degree in Social Work and licensure in the state of Ohio as an LISW, or Doctorate (PhD or PsyD) in psychology (clinical or counseling) with license or license eligible in the state of Ohio. Not less than four years' (may inclide training and post-graduate) experience in mental health care, preferably within a university setting.

Contact Information

University Counseling Services and Prevention and Recovery Services

10900 Euclid Ave.

201 Sears Library Building

Cleveland, Ohio 44106-7046

Phone 216-368-5872

Fax 216-368-1972

http://studentaffairs.case.edu/counseling/

 


Mental Health Clinicians

Hiring Company: Correctional Psychiatric Services (CPS)

Job Description

Correctional Psychiatric Services (CPS) a leader in providing Correctional Healthcare is now hiring for full time and Per Diem positions at various correctional facilities (Bristol, Billerica, Cambridge, Boston and Needham). We offer employee health care benefits (Harvard Pilgrim and Delta Dental), competitive compensation, flexible schedules, a close-knit team and a positive work environment.


Requirements/Qualifications

Must possess a master's degree in social work, counseling or related fieldto provide diagnostic assessment, treatment, and crisis intervention to an inmate population. Experience and LICSW, LCSW, LMHC preferred. Must possess the ability to interrelate and work effectively with other mental health staff, medical personnel and
administration.

Contact Information

Please fax your resume to 508-647-6864 (fax/voice) or e-mail it to Denise McDonough: dmcdonough@cpsmh.org

Feel free to call at the number above or e-mail with any questions. We look forward to hearing from you.


Network Manager

Hiring Company: FAMILY RESOURCES COMMUNITY ACTION
Location: Woonsocket, RI

Job Description

The FCCP Network Manager oversees the overall operation of Northern FCCP staff practitioners and subcontract providers. Responsibilities include ensuring effective and efficient operation of FCCP programs across four community based human services organizations. The Network Manager serves as the primary representative of the FCCP in Northern Rhode Island and works to build the system of care by continuously growing collaboration and relationships with local, state, faith based and other informal community entities.

Family Resources Community Action is an Equal Opportunity/Affirmative Action Employer.

Please send resume and cover letter with salary requirements to:
Lori Ziegler Halt
Human Resources
LZieglerHalt@famresri.org
SUBJECT: FCCP Manager

Requirements/Qualifications

Job Requirements:
• Related experience in the provision of community based social services.
• FRCA is seeking the right candidate for this position possessing a unique blend of interpersonal, organizational and professional skills.
• Must demonstrate excellent communication and engagement skills through empathy, problem-solving and creating a respectful, collaborative team oriented environment.
• Must have excellent managerial and leadership skills.
• Must have excellent collaborative and system management skills, working with staff and subcontractors providing family stabilization wrap-around planning and care coordination for high risk families.
• Must be culturally competent and possess a strong work ethic.

Education Requirements:

Preferred applicants will have an MSW and LICSW or be a Licensed Mental Health Practitioner

Contact Information

Lori Ziegler Halt

Human Resources

Family Resources Community Action
245 Main Street
Woonsocket, RI 02895
phone: 401-235-6058

fax: 401-767-4075
email: lzieglerhalt@famresri.org

website:www.famresri.org


Youth Outreach Worker

Hiring Company: Medfield Youth Outreach

Job Description

A true social work experience! Full time opportunity to work for Medfield Youth Outreach serving youth & families. Successful candidate will possess strong clinical skills & have proven history of developing/implementing youth programs. Clinician will have a moderate clinical case load, coordinate new community youth initiatives, participate in multidisciplinary programs and provide case management to residents in need. Opportunity to meet community needs in a creative capacity. Flexible schedule includes at least one evening per week & very occasional weekend commitments. Salary range begins at $45,921. CEU's & monthly consultation provided. Send resume & cover letter to: dalcott@medfield.net or Medfield Youth Outreach, 459 Main St., Medfield, MA 02052.

Requirements/Qualifications

MSW preferred with 2yrs post graduate experience (applicants who have interned in a municipal youth serving agency may be considered in lieu of post graduate experience requirement). Must be licensed in state of MA or license eligible.

Contact Information

Dawn Alcott
Medfield Youth Outreach
459 Main St.
Medfield, MA 02052


Patient/Family Relations Specialist

Hiring Company: Brigham and Women's Hospital

Job Description

1. Manages a timely investigation and response to all patient concerns/complaints/grievances for clinical service areas including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families and providers to enhance patient/family-centered care and ensure common goals. Negotiate and mitigate expectations to promote satisfaction, ensure quality and safety and minimize the risk of adversarial outcomes.

2. Provide consultation for professional staff and hospital with regard to disclosure in collaboration with Risk Management.

3. Responds to requests for intervention to assist in managing difficult patient/family situations. Collaborates with clinical service area management and administrative leadership, frontline staff or other hospital services to provide real-time support and/or improvement strategies to reach effective resolution. Accessible by pager during Family Center's hours of operations.

4. Documents information regarding patient and/or staff concerns and requests in department database and disseminates data to appropriate leadership staff for quality assurance purposes. Generates specific reports to highlight clinical service areas' opportunities for improvement efforts, including progress, obstacles and trends in compliment/complaint data. Reviews data to identify trends in collaboration with clinical and administrative leadership in order to develop strategies to improve quality and satisfaction and reduce risk and liability. Utilizes data management system to meet regulatory requirements for CMS, DPH and JCAH for complaint management and resolution process.

5. Drafts formal responses on behalf of senior clinical and administrative leadership (including the CEO, COO, CMO and CNO) in writing to patients and families to compassionately relay regret for their perceived poor experience and inform them of how their feedback is being utilized to implement beneficial practice changes. Meet regulatory compliance requirements for CMS 42 CFR 482.13 for investigating and responding to most grievances in 7 days.

6. Conducts rounds with patients/families in assigned clinical areas to obtain preemptive feedback regarding the inpatient hospital experience. Works with Volunteer Services Office to create a volunteer rounding team to meet clinical, cultural and language needs of patients and families. Serves as the key contact for volunteers, trains volunteers for rounding objective, reviews and follows up on feedback obtained by volunteer rounders. Communicates feedback with appropriate clinical and administrative leadership.

7. Proactively monitors trends in patient/family concerns/complaints to identify systematic, process, or cultural barriers to the delivery of patient/family-centered care. Seeks opportunities for appropriate patient participation in the development of institutional improvement strategies.

8. Assists with the development and implementation of service improvement initiatives (organizational and area-specific) within clinical service area. Participates on organizational and area improvement teams.

9. Develops appropriate resolutions with Risk Management staff to effectively manage patient incidents and prevent adversarial outcomes.

10. Provides training/education in clinical service areas and throughout the institution on effective tools for establishing interpersonal connections with patients and families. Identifies opportunities for staff education and facilitates competency learning of clinicians, administrative management and staff in customer service improvement. Serves as a key contact for translating patient/family satisfaction data into outcome measures.

11. Connects patients and families with appropriate hospital services and resources (i.e. social work, interpreter services, chaplaincy, library services etc.).

12. Educates and markets the Patient/Family Relation Department's services to leadership and frontline staff; including patient consultation and intervention, compliment/complaint facilitation, written responses, amenity services, staff training and patient satisfaction and project improvement support.

13. Provides coverage for other service lines as needed to cover vacations, evening and weekend shifts.

14. Maintains department service standards with particular attentions to staff teamwork, communication, cultural respect, and time/priority management.

Requirements/Qualifications

1. Bachelor degree required or 5 years equivalent related job experience. Masters preferred in a Communications or Human Services related field.
2. Patient Relations experience preferred.
3. Curriculum development and training experience preferred.
4. Participation in improvement projects or teams preferred.
5. Spanish speaking preferred.

Contact Information

Maureen B. Fagan DNP/MHA

Brigham and Women's Hospital

Executive Director, Center for Patients and Families

Telephone:617-732-4420

e-mail : mfagan@partners.org



Sitemap