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Susan O'Malley

American Sports Executive

Susan O'Malley

At just 29, Susan O'Malley broke barriers in the sports management industry by becoming the first female president of a professional sports franchise. A onetime intern with the Washington Capitals and Washington Bullets (now the Wizards), she worked her way up the ranks to head Washington Sports and Entertainment (WSE) for 20 years. In this capacity, she also ran the Verizon Center, the WNBA's Washington Mystics, and Ticketmaster Washington-Baltimore. Known for her innovative marketing and customer service savvy, O'Malley lifted an organization that ranked last in nearly all categories to the top of the sports business world by the time she left in 2007. Since then, O'Malley earned her law degree from Georgetown University, where she also taught a sports business marketing class. She also served as St. Joseph's University's first sports marketing professor. O'Malley is currently a full-time faculty member in the Sports and Entertainment Management Department at the University of South Carolina.